On The Record

How to complain about a Garda (Fiosrú)

If a Garda used excessive force or acted wrongly, you can complain — and you have a right to the footage, including the Gardaí's own. But these complaints live or die on evidence, and most of it disappears within weeks. Here's how not to lose your case before it starts.

Where a complaint goes

Complaints about the conduct of a Garda are handled by Fiosrú – the Office of the Police Ombudsman, which replaced GSOC in 2025. Fiosrú is independent of the Gardaí and can investigate misconduct, including excessive use of force. There is generally a 12-month window to complain — but the evidence vanishes long before that deadline does.

Why so many complaints fail

Not because the person was wrong — because by the time they complain, the proof is gone or one-sided:

  • They only chase the Gardaí's own footage. Body-worn and station CCTV matter, but you should never rely solely on footage held by the people you're complaining about. Independent nearby cameras — shops, councils, private premises — are gone in weeks.
  • They don't lock it down in time. No preservation request means the independent footage is overwritten before anyone asks.
  • Details fade. Garda numbers, the vehicle reg, the exact time, the witnesses — priceless on day one, foggy by week two.
On The Record has a dedicated Garda-misconduct case type. It prioritises the right cameras (body-worn, station, and independent nearby ones), writes the preservation and access letters, and builds a complaint to Fiosrú pre-filled with your account — plus escalation letters if anyone ignores your footage request. Freezing the evidence is free.
Start a Garda-misconduct case — free

If you're doing it yourself

Record everything now: Garda identification numbers, names, station, vehicle registration, the exact time and place. Photograph any injuries immediately and over the following days, and get medical attention documented. Send preservation requests to every camera that may have seen it — theirs and independent ones — before you do anything else. Then make your complaint to Fiosrú within the time limit.

The footage is being deleted right now

It takes two minutes to freeze it. Start your case free — no account, nothing leaves your device.

Start my case

General information, not legal advice. Reflects Irish/EU data-protection law; every situation differs. For serious matters, consult a solicitor.