How claims work — and the deadline that catches people out
Most personal-injury claims in Ireland start with the Injuries Resolution Board (formerly PIAB) rather than court. There is generally a two-yearlimit, running from the accident or from when you became aware of the injury. But don't let "two years" lull you — the footage that proves how it happened is usually gone within a month.
What actually wins claims
- CCTV of the incident.The single most powerful piece — and the first to be deleted. This is what turns "he says / she says" into fact.
- Medical evidence. See a doctor promptly; keep every record; photograph injuries as they develop.
- The scene and the hazard. Photos, the exact time and place, and any report reference.
- Witnesses and costs. Contact details while memories are fresh; receipts for expenses and lost earnings.
On The Record's injury-claim case type helps you lock down the CCTV before it's deleted, then assembles everything into a clean, timestamped pack — with a fingerprint of each file so it can be shown to be unaltered — ready for the Injuries Resolution Board or a solicitor.
Start an injury-claim case — freeDoing it yourself
Send a preservation request to the premises the moment you can, then a formal access request for a copy of the footage. Gather your medical records, photos, witness details and receipts, and keep them organised and dated. Get legal advice early — some situations are more complicated than they look, and the right advice at the start protects the claim.